Service Journey

A Service journey collects both qualitative and quantitative data, and then visualizes this in a timeline. The goal is to understand the patient or employee’s user experience; What works, what does not work?

This service is provided by: These Ways

In this way, it can be ensured that the entire project team has the same insight and understanding of the service process as a whole, and how to prioritize functionality and design of a solution in any further work.

More information about what is offered in the service package can be found HERE.