User Café

This service is provided by: Norwegian Smart Care Lab

Norwegian Smart Care Lab assists your company in obtaining user insight and facilitates user involvement in an early phase of the development process. The method facilitates creativity and active engagement around a topic the company wants input on. The co-creation process provides value through insight into the needs of the end user without too much guidance from the facilitator.

User participation is central to the work we do, as we have experienced how valuable it is to involve the end user and other relevant players in the entire innovation and development process. It provides value both in the form of understanding the needs of the end-user and through feedback that can be used in a development or implementation process.

What does the company receive?
Norwegian Smart Care Lab is responsible for planning, recruiting participants and implementing the user café. Everything will be done in line with the company's needs. We facilitate close dialogue and cooperation throughout the entire process. This requires that the company prioritise planning and makes itself available for conversations throughout the test period.

The delivery contains
- Conducting a user café to obtain relevant insights from end users
- Feedback on business model and concept
- Summary report and review of insight material